Privacy Policy

Privacy Policy of ZeroTraceGPT

Last Updated: 13.11.2025

ZeroTraceGPT (“we,” “our,” or “us”) is operated by Logos I I, a company registered in Bulgaria under Unified Identification Code (UIC) 208532007.
This Privacy Policy explains how we collect, use, and protect personal data when visitors use our website and online services.
It applies only to the use of our website and digital consulting services — not to the use of any third-party AI tools or external software that we may recommend or reference.

1. Data Controller

Data Controller: Logos I I (ZeroTraceGPT)
Registered Address: Sofia, Krasna Polyana 3
Email: support@zerotracegpt.com
Jurisdiction: Republic of Bulgaria

For all privacy-related matters, contact us at the email above.

2. Personal Data We Collect

We collect only the data necessary to provide and improve our digital consulting services and website functionality.

We may collect:

  • Identification data: name, email, billing details.

  • Payment data: processed securely via Stripe and PayPal.
    We do not store your full payment card details — these are handled by the payment providers according to their own privacy policies.

  • Technical data: IP address, browser type, operating system, cookies, and analytics data.

  • Communication data: messages you send to us via email or contact forms.

  • Marketing preferences: if you subscribe to our newsletter or updates.

We do not collect sensitive data (racial, political, biometric, or health-related information).

3. Purpose and Legal Basis of Processing

We process personal data for the following purposes and on the following legal bases:

Purpose Legal Basis (GDPR Article)
Processing orders and payments 6(1)(b) – performance of a contract
Providing access to digital content and consultations 6(1)(b)
Sending administrative or service-related communications 6(1)(b)
Maintaining tax and accounting records 6(1)(c) – legal obligation
Improving website performance and analytics 6(1)(f) – legitimate interest
Sending marketing communications (optional) 6(1)(a) – consent

You may withdraw consent for marketing at any time by clicking “Unsubscribe” or contacting us directly.

4. Data Sharing and Third Parties

We do not sell or trade personal data.
We may share data only with trusted third-party processors that help us operate the website and process payments:

All third parties are bound by GDPR-compliant data processing agreements.

5. International Data Transfers

Some service providers (such as Stripe and PayPal) may process data outside the European Economic Area (EEA).
In these cases, data is transferred under Standard Contractual Clauses (SCCs) or other GDPR-approved mechanisms ensuring adequate protection.

6. Data Retention

We retain data only for as long as necessary to fulfill the purposes listed in this Policy or as required by law.

  • Order and billing data: up to 10 years (for legal/accounting obligations)

  • Marketing data: until consent is withdrawn

  • Technical logs: up to 12 months

After these periods, data is securely deleted or anonymized.

7. User Rights (GDPR Articles 15–22)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (for consent-based processing)

To exercise your rights, contact us at privacy@zerotracegpt.com.
We will respond within 30 days of receiving your request.

8. Data Security

We use appropriate technical and organizational safeguards to protect your data, including:

  • Encrypted (HTTPS/SSL) connections

  • Secure servers and limited access to databases

  • Regular security updates and audits

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site performance, and remember preferences.
You can manage or disable cookies in your browser settings.
For detailed information, please refer to our [Cookie Policy].

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on users.

11. Scope Limitation — No AI Usage Tracking

ZeroTraceGPT does not provide or operate any AI software.
We do not track or process any personal data related to how users interact with external AI platforms or tools we may recommend during consultations.
Our data processing is limited strictly to website use, communication, and payment handling.

12. Complaints and Supervisory Authority

If you believe your data protection rights have been violated, you may lodge a complaint with the Commission for Personal Data Protection (CPDP):

📍 Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
🌐 Website: www.cpdp.bg
📧 Email: kzld@cpdp.bg

You may also lodge a complaint with your local data protection authority in the EU.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Any updates will be published on this page and take effect immediately upon posting.
We encourage you to review this page periodically.

14. Contact

For all questions or requests regarding this Privacy Policy, please contact:
📧 privacy@zerotracegpt.com
🕴️ ZeroTraceGPT (Logos I I) — Bulgaria
📍 Address: Sofia, Krasna Polyana 3